| We’ve conjectured that there’s a dark side to the seeming perfection of our equal opportunity system – our great meritocracy. If there is a dark side, it’s the sword of complexity wielded by the meritocrats. I thinke there are two reasons. The first is Blaser’s Second Law: The complexity of a system expands to match the brainpower of its designers… The second reason is that we just love to complicate things. We make computers more complicated than they have to be. Employee manuals are unnecessarily dense (yeah – like this blog). As George Gilder put it in 1996, In every industrial transformation, businesses prosper by using the defining abundance of their era to alleviate the defining scarcity. Today this challenge implies a commanding moral imperative: to use Internet bandwidth in order to stop wasting the customer’s time. Stop the callous cost of queues, the insolence of cold calls, the wanton eyeball pokes and splashes of billboards and unwanted ads, the constant drag of lowest-common-denominator entertainments, the lethal tedium of unneeded travel, the plangent buffeting of TV news and political prattle, the endless temporal dissipation in classrooms, waiting rooms, anterooms, traffic jams, toll booths and assembly lines, through the impertinent tyranny of unneeded and afterwards ignored submission of forms, audits, polls, waivers, warnings, legal pettifoggery. And it’s only worsened since then. The meritocrats’ inscrutable processes empower the clued-in and disenfranchise the rest of us – the Procedurally Advantaged vs. the Procedurally Disadvantaged (The Dissed?). When we see how pervasive and intentional this growing complexity is, (even though that intention may not be conscious), we can feel Gilder’s rage. |